Inbound SMS messages sent to your virtual numbers are processed through Mobivate’s Flow Application.
All inbound messages are routed into the Flow system, where you can define how they should be treated using the Mobivate user interface.
Available actions include:
Forwarding messages to an email address
Sending an automatic reply
Adding the sender to Opt-Out records
Custom routing or workflows (depending on configuration)
Certain actions may affect future outbound messaging (e.g. opt-outs).
Inbound message behaviour is managed from the Resources page in the Mobivate dashboard.
No API integration is required to receive inbound messages unless explicitly configured.
Last updated 2 hours ago